Privacy Policy

Effective Date: January 18, 2026

Orange Auto Glass (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, visit our location, or use our services.

Information We Collect

We may collect personal information such as your name, phone number, email address, vehicle information, and service details when you call us, visit our shop, request a quote, or receive services. We may also collect non-personal information related to website usage, if applicable.

How We Use Your Information

We use your information to:

  • Provide auto glass repair and replacement services

  • Schedule appointments and communicate with you

  • Process payments and invoices

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted service providers when necessary to complete services, operate our business, or comply with legal obligations. These providers are required to protect your information and use it only for authorized purposes.

Cookies and Website Tracking

If you visit our website, we may use cookies or similar technologies to improve site functionality, analyze traffic, and enhance your user experience. Cookies do not collect personal information unless you voluntarily provide it. You may disable cookies through your browser settings; however, some website features may not function properly.

SMS Text Messaging

If you provide your phone number, you may receive calls or SMS text messages related to appointment reminders, service updates, estimates, or customer support. Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS messages at any time by replying STOP or contacting us directly. We do not share SMS consent with third parties for marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose

  • Request access to or deletion of your personal information

  • Opt out of the sale or sharing of personal information (we do not sell personal information)

  • Not be discriminated against for exercising your privacy rights

To exercise your CCPA rights, please contact us using the information below. We may need to verify your identity before processing your request.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Orange Auto Glass
Phone: (714) 648-0990
Address: 2330 W 5th St, Santa Ana, CA 92703

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.

By using our services, you agree to the terms of this Privacy Policy.

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